Maximizing Services / Client Experience

A theory-based class on maximizing sales with add-on services, as well as tailoring the client experience. Students will discuss how to recognize opportunities to create a more complete service for the client without making the consultation feel transactional

Topics Include:

• Add-on services.
• Building a complete color plan.
• Future service planning.
• Rebooking.
• Maintenance conversations.
• Home-care recommendations.
• Creating value through expertise.

Theory: 10:00 AM
Models: 11:00 AM